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ABOUT EATINGWELL


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Terms of Use

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Privacy

What We Collect

When you order a free issue or magazine subscription from us, we ask you to provide your name, shipping address, e-mail address and credit-card information/billing address if applicable. This information allows us to confirm, process and fulfill your order. Without it, we wouldn't be able to get you the magazine products you want. During the order process, you have the option to allow or disallow your e-mail address to be added to our mailing list. If you do not want to receive any information from us concerning special promotions, savings, or events, please make sure to choose the "no" Mailing List option.

When you sign up for a free e-mail newsletter or register on our website, we ask you to provide you e-mail address, a password and your first name. This information allows us send you the newsletter and/or to enable your "My EatingWell" page where you can save links to favorite recipes, articles, and other features.

All other information is optional.

What We Do With It

At no time will we release your credit-card information to anyone.

Personal Information - Internal Use
From time to time we carry out promotional events, such as sales, special offerings, bonus 'gifts', and so on. We like to offer these to our existing and preferred customers first. To do so, we might send our customers an e-mail notification or reminder of the event taking place. If you have chosen to have other communication from our partners, that communication will be mailed to you by us on their behalf. We do not allow any partner to have access to our list.

Again, if you do not want to receive anything of this type, please uncheck the Mailing List option button during the order process. Alternatively, feel free to e-mail us at customerservice@eatingwell.com and request that your name be removed from the list.

Demographic Data
We regularly aggregate our sales and market information based on our customers' purchases. We use this information to be certain we are offering the right products at the right time. We like to understand what regions of the country buy more products from us, what products are the most popular, and how our business is doing. This information is not linked to a specific customer: no names, addresses or credit-card information are used or released.

Our Partners and Your Information

If you come to our site from one of our partners' sites and then purchase a product, we are obligated to share sales and demographic data relative to that transaction with our partner. To enable us to do so, we provide our partners with a tracking code that gets attached to the URLs you visit. These codes are specific to our partners, not to the individual user. The information given back to our partners from these codes only includes demographic sales and marketing information and does not include any personal or credit-card information. From time to time, when involved in a co-promotion with a partner, we may use our e-mail mailing list (from which, again, you have the option to remove yourself) to notify you.

Cookies

We do employ cookies on our site (a cookie is a piece of data sent to your browser from a web server and stored on your hard drive). The first purpose is tracking site traffic.  The cookie tells us if you have visited our site before or if you are a first-time visitor. This lets us know how we are doing at both attracting new visitors and bring our old ones back. Armed with this marketing information, we can continue to refine our site so that it best meets your needs as our customer. The second purpose is so you do not have to log in each time to access your "My EatingWell" page.

To avoid having a cookie attached, set your browser to refuse all cookies.

Security

We gather and store all your personal information, including credit-card information, on our secure servers. Only specified EatingWell staff has access to this information at any time. No outside third party is ever given access to your information.

Your Options

In keeping with common order-processing and customer-acquisition practices, we do cooperatively share magazine subscriber database lists. We do run our lists against the Direct Marketing Association's national Do-Not-Promote list to ensure we do not send mail to anyone who has put their name on this list. From time to time, we might opt to have companies (those we feel will be of interest to you) send you information about themselves. If you are a mail-order or Internet customer and have not told us to withhold your information, from time to time you may receive promotional offers from related cooking and health companies. If you are a mail-order customer and would prefer to be removed from this list, please call our Customer Service number (800-337-0402) and we will be happy to help you.
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